January 30, 2018

Get a first look at Suburban Station’s new homeless services center

“Starting Wednesday, they (homeless) will be offered a safe place in an unlikely space: deep in the tunnels of Suburban Station, where Project HOME, SEPTA, and city government have cooperated to build a daytime service center designed to help the city’s homeless. Hub of Hope, as the 11,000-square-foot facility is named, brings meals, medical care, social services, and basic amenities such as bathrooms, showers, and laundry machines to Center City, where a large portion of the city’s homeless spend the day, but such services are scarce.”
by Jason Laughlin, The Inquirer

January 23, 2018

4 ways Philly is fighting the opioid epidemic in Fairhill and Kensington

  • Warming Centers
  • Allowed encampents, with trash bags
  • Recovery housing
  • Safe-injection site?

January 12, 2018

This staffing company aims to employ 1,000 homeless individuals in 3 years

The Atlanta-based, mission-focused First Step Staffing is expanding to Philly. First Step specializes in warehouse, packaging and manufacturing jobs and will be based locally in Kensington. The nonprofit will work with local homelessness agencies such as Project HOME, Broad Street Ministry and Impact Services to connect with potential employees, who will also be offered job coaching and transportation.

January 9, 2018

Philadelphia’s outreach workers combed the streets to make sure no homeless person died during the bitter cold.

“These are dangerous conditions,” said Liz Hersh, director of the Office of Homeless Services. Some of the homeless people who came inside during the Code Blue will return to the streets, but for some this may be an opportunity to get help. If you see someone out in the cold, please call the Outreach Hotline at 215-232-1984. You can also tweet @phlcityhomeless.

Read the news stories:

January 10, 2018

From Phillymag:
How (And Why) Philly Forced 16 People Off the Streets During the Deep Freeze

In extreme temperatures, getting to shelter means life or death for Philly’s homeless. Still, some people refuse to leave the cold. Should the city keep forcing them?
by Claire Sasko  3:42 p.m

Read the article

December 4, 2017


As the US Senate debates its tax legislation, I wanted to take a moment to highlight some of the potential consequences of the bill on our efforts to address homelessness in Philadelphia:

  1. More people will become homeless.
    The nonpartisan Congressional Budget Office has found that Americans earning $40,000 or less would be net losers. Taxes paid by low and middle income people will go up over time. Households that are barely holding on will be stressed further increasing evictions and housing instability. We already have many people in our homeless system who work but can’t afford a place to live.
  1. There will be less money to support homeless programs.
    Programs funded through HUD will be cut. This is how. The tax cuts will result in a $1.5 trillion increase in the deficit. The 2010 law that to control the deficit will then trigger “pay go” spending cuts. This would mean significant cuts to HUD. Philly currently gets about $30 million a year from HUD to house people. We do not have a way to replace that money.
  1. There will be fewer mental health and drug treatment services available.

Elimination of the individual mandate of the Affordable Care Act would cause 13 million people to lose health insurance coverage and reduce Medicaid, the main way the city funds services through permanent supportive housing which has a 90% success rate.

To learn more the City has published an ACTION GUIDE.


October 15, 2017

Suburban Station getting a new stop: A service center for Philly’s homeless

Philadehia Inquirer/Daily News/
by Jason Laughlin, Staff Writer

“Sitting on a bench along Suburban Station’s concourse, Furtic also talked about literally staying clean — how much a person without a home values something as simple as a shower.  A washing machine for dirty clothes. A meal. A place to sit down.”

“A few hundred yards away, down a forgotten corridor among Suburban Station’s warren of tunnels, the whine of buzz saws and power drills echo. SEPTA workers are erecting the steel skeleton of a $1.4 million service center for the city’s homeless — a place designed to offer all the things Furtic said matter to someone living on the streets.” Read the story

June 22, 2017

The Fair Chance Hiring Initiative was created to encourage businesses to hire Philadelphians returning from prison.

“As it’s been made clear time and time again, finding a job is one of the most important factors that help those returning from prison to find success and avoid the hugely consequential problem of recidivism Philly is trying to tackle.

To encourage more companies to hire returning citizens, a practice that has shown to reap benefits for both employer and employee, the city’s Department of Commerce announced yesterday it’s launching the Fair Chance Hiring Initiative (FCHI), a pilot program meant to provide reimbursements to businesses that participate in this sort of open hiring.” Read the Article

May 2017

Ending Homelessness for People Living in Encampments: Lessons from Philadelphia, PA

U.S. Interagency Council on Homelessness releases study on “Encampments.” Read the Study

May 31, 2017

Bethesda Project Opens New Bethesda Serenity Location In Partnership With Philadelphia’s Office Of Homeless Services

Bethesda Project, a Philadelphia nonprofit providing services for homeless individuals since 1979, announced the opening of its 14th location, Bethesda Serenity, a permanent supportive housing site located in South Philadelphia and operated in partnership with the City of Philadelphia’s Office of Homeless Services (OHS). Bethesda Serenity provides permanent housing to women experiencing chronic homelessness. The residents were housed after a successful season at Bethesda Project’s women’s winter respite, The Well, which was run this past winter season in conjunction with The Welcome Church and Trinity Memorial Church.

This innovative housing model provides Housing-First service delivery with an opportunity to maintain the vital community and relationships already established in the lives of the women. Read More

May 8, 2017

Vacant, Accessible Housing is Available in Philadelphia

Twenty units are for young adults (18-23) who aged out of foster care, are homeless or at risk of becoming homeless. They will be given priority for the PHA units designated for Youth. All 88 units subsidized through PHA; priority given to applicants that are homeless, previously homeless, at risk of becoming homeless.  More

April 17, 2017

SEPTA seeking to curb subway panhandling

But first time offenders get off with a warning

” …. plainclothes and uniformed SEPTA police officers have been working to curb subway panhandling. The transportation agency reported that the enforcement campaign, which is focused on preventing begging on board trains, came after a surge in customer complaints about aggressive panhandling.” Read the full article.

Follow the guidelines for pnahandling published by the Office of Homeless Services on our Be Street Smart page.

March 20, 2017

Philadelphia City Council hearing on the Eviction Crisis & related issues on March 20th, 2017.

On Monday, March 20th City Council will hold a hearing on eviction and substandard housing, which, as you know, has an impact on homelessness. Eva Gladstein will be testifying for our Health and Human Services Cabinet. This was introduced by Councilwoman Gym, another tireless advocate for people in need. Here is the Council Resolution if you want to see it:|Text|&Search=160988

By: Community Legal Services of Philadelphia

Every year, tens of thousands of Philadelphians face eviction. And many of these people–mostly single mothers, people of color, and people living in poverty–must fight with no legal support. Evictions aren’t just an effect of poverty–they are a leading cause as well. Not only can evictions intensify poverty, they can also create it.That’s why Philadelphia City Council is holding a hearing to examine the issues facing Philly renters whose lives are upended by substandard housing, eviction, and homelessnes with a goal of mapping out a framework for protecting and supporting low-income renters. More Information on the City Council Hearing is at

For more information on the Eviction Crisis from Community Legal Services of Philadelphia, please visit

March 13, 2017

City Council hearing held on homelessness prevention. View Testimony  and Witness List.

On March 13, the Director of Homeless Services, Liz Hersh, testified before City Council about increased, coordinated homelessness prevention. Read her testimony. To read the testimonies of the other advocates click here

WHYY news article: Advocates for homeless seek Philadelphia rent-assistance funding to reduce need for shelters
Newsworks // Katie Colaneri
How much would it cost to stop homelessness before it starts in Philadelphia?

A group of advocates for homeless families say $3 million would be a start. The Family Service Provider Network said Philadelphia’s shelter system is log jammed. Many families are turned away because there are no beds available, while many others can’t find an affordable place to live so they can leave the system.
“Shelter is not the solution, we’re not asking for more shelters,” said Rachel Falkove, executive director of the Philadelphia Interfaith Hospitality Network.
Falkove was one of more than a dozen people who spoke at a City Council hearing Monday about the shelter crisis.… Mayor Jim Kenney has already allocated an extra $1 million for homeless services programs in his current budget proposal. The Family Service Provider Network’s $3 million ask for prevention efforts would require council members to push for more during the budget process.

March 10, 2017

Office of Homeless Services statement regarding services available to individuals experiencing homelessness during the predicted snowstorm

Philadelphia’s Office of Homeless Services declared Code Blue on Friday, March 10th at 8PM until further notice in an effort to prevent weather related deaths among people experiencing homelessness during dangerously cold temperatures. Homeless Services issues Code Blue when the National Weather Service predicts wind chill temperatures of 20 degrees Fahrenheit or below, or precipitation with temperatures below 32 degrees Fahrenheit.

Thanks to the efforts of homeless outreach, Philly and SEPTA police, private citizens and homeless service providers, no person experiencing homelessness has died due to exposure since January 2015. We hope to make it through the rest of the harsh weather with this track record intact.

During a Code Blue, the city’s homeless outreach teams increase staffing and foot patrols throughout the city and transport homeless people directly to shelter 24 hours a day. Shelters remain open 24 hours a day. Philadelphia Police also transport homeless people to a shelter. We have an additional 304 beds and 124 Café slots for Code Blue.

We urge concerned citizens who see a person sleeping outdoors to call Homeless Outreach at 215-232-1984. Homeless outreach teams are available 24 hours a day, 7 days a week. If someone’s life is in danger due to exposure and they won’t voluntarily come in, outreach teams or police may seek court action to hospitalize them for self care reasons.

We discourage the public from providing the homeless with items such as sleeping bags, tents, mattresses and food, which enable them to remain outside during the extreme cold instead of coming into a shelter – and subjects them to further danger and health risks stemming from prolonged exposure to the elements.

March 9, 2017

City Provides Residents with Resources on Federal Action

March 9, 2017
Published By: Office of the Mayor

PHILADELPHIA – As part of an effort to inform all City residents on recent federal actions, the City of Philadelphia has produced action guides on Immigration and Sanctuary Cities and the repeal of the Affordable Care Act (ACA). These guides include quick facts and other resources for those looking to support populations affected by the federal policies. Action guides on other topics will be produced in the coming weeks.

“An overwhelming number of residents reached out asking for more information about what these policies mean for Philadelphia, and also asking what they can do to help protect the values our City holds dear,” said Mayor Jim Kenney. “By placing this information in one convenient location we’ll be supporting both residents seeking information and volunteers looking to help. I’m proud to be mayor of a city that welcomes all and stands up for our most vulnerable.”

The main page for all action guides can be located HERE.

February 27, 2017

A search for the new Commissioner of the Department of Behavioral Health and Intellectual disAbilities is underway.

You can review the job posting here. DBHIDS has transformed Philadelphia’s behavioral health system into a recovery-oriented system of care that has become a national model and achieved international acclaim. The Commissioner will take charge of this high-profile, innovative agency and will be expected to articulate a clear vision for implementing a population health approach that builds on the work of the past and brings the system to its next level of excellence. Interested applicants can send a cover letter and resume to Mary Horstmann at  Resumes are reviewed as they come in, so please encourage individuals to send in their information soon.  Thank you in advance for your help in getting the word out about this critical role.


February 21, 2017

Testimonial for one of our staff members from Owen Camuso, Program Manager, RHD FaSST/Connections

“You guys are great thank you for supporting the One Step Away vendors today. It’s a pleasure to work with good people!!! ”

February 16, 2017

United States Interagency Council on Homelessness

Important information from USICH on:
  • Innovative Clark County/UNLV Partnership Supports Unaccompanied Youth Transition to Higher Education
  • 25 Cities Initiative Helped Drive Community-Level and National Progress
  • Engaging Legal Services in Community Efforts to End Homelessness
  • We Must All Be Part of the “No Wrong Door” Approach to Ending Homelessness
  • In Case You Missed It: Rapid Re-Housing Works!


January 23, 2017

From Frederick S. Purnell, Sr., Deputy Director, Housing and Community Development “. . . I am pleased to release this study, Examining the Housing Situation for People Living With HIV in Philadelphia: A Qualitative Study.

From the Report: “In 2001, Culhane found that among people living with AIDS in Philadelphia, 9% had been admitted to a shelter in the three years prior to the study, a rate that was triple that of the general population for the same time-period. In another section of this current study, Metraux finds that between 2007 and 2014, 6.9% of people with AIDS in Philadelphia had at least one shelter stay, a rate that is more than double that of the general population. These results indicate that people living with HIV (PWH) are at considerable risk of experiencing homelessness. This report presents the results of a qualitative study examining the housing related challenges confronting PWH in Philadelphia, and the manner in which The Housing Opportunities for People with AIDS (HOPWA), a federal housing program for low-income people living with AIDS, is addressing these challenges.”

December 29, 2016



December 15, 2016

Real Change Open House

On Thursday December 15th at 4:00 pm, Mayor Kenney kicked off a Real Change Open House for residents to learn about and connect with 30 nonprofits that provide housing, food and social services to people experiencing homelessness year-round.

This Open House was free and open to the public and was hosted by the Office of Homeless Services, the Center City District and the Pennsylvania Convention Center. The event took place in room 108A at the convention center.

We encourage everyone to bear in mind that most of Philadelphia’s homeless population is invisible. These are families with children living in shelters so it is important they are not forgotten.

Concerned citizens who see a person living on the street should call Homeless Outreach at 215-232-1984 and report the sighting. Homeless Outreach teams are available 24 hours a day, 7 days a week.”

November 29, 2016

youth-700k-2 youth-700k-1

Youth Homelessness Service Providers Unveil Programming Expansion

$700,000 in new funding from Council allows Office of Homeless Services to significantly expand supports for youth experiencing homelessness in Philadelphia.
PHILADELPHIA—Today, members of City Council came together with Liz Hersh, Director of the Office of Homeless Services, and youth homelessness service providers to announce the rollout of expanded initiatives to support youth experiencing homelessness in Philadelphia.
Each year, hundreds of youth in Philadelphia experience homelessness, and up to 6,000 experience housing instability. Many of these youth have been involved in the foster care and juvenile justice systems, and a disproportionate number are LGBTQ-identified. The City’s system of 439 beds dedicated to 18-24 year olds is inadequate for addressing the complex needs of these youth.

City Council held hearings earlier this year on youth homelessness and partnered with the Administration to provide an additional $700,000 to address the crisis. Through a competitive process, the Office of Homeless Services selected a unique and powerful Coalition to End Youth Homelessness as the collaborative applicant.

“This effort, which has been a long time coming, proves that Philadelphia doesn’t need to wait for change from above—we can and are making change in the lives of our children and youth right here, right now,” said Councilwoman Helen Gym (At Large), Chair of the Committee on Children and Youth, who spearheaded the expansion of youth homeless services alongside Councilmembers Domb and Blackwell.

“Philadelphia has the highest rate of millennials of any major city, and we must keep them here by providing opportunities, jobs, resources, services and most importantly a roof over their heads,” said Councilman Allan Domb (At Large), Chair of the Committee on Housing, Neighborhood Development and the Homeless. “Awarding these much needed funds puts our City on the right track towards achieving that goal.”

“For years we have been fighting to ensure that all Philadelphians have secure housing. I’m proud of this new effort to support our youth who have been left behind,” said Councilwoman Jannie Blackwell (3rd District), Chair of the Committee on Education.

The coalition was formed in 2016 and consists of five agencies: The Attic Youth Center, a haven for LGTBQ youth, Covenant House PA, Pathways PA, Valley Youth House, and Youth Service, Inc. The agencies will partner to expand the capacity of the homeless youth system by providing:

  • 25 new crisis beds, adding capacity of serve 150 youth;
  • 25 rapid re-housing beds with a minimum of 6 months rental assistance.
  • 2 slots of 24-hour crisis day care for participants;
  • 75 homeless youth will participate in job training and employment support.
Donald Jackson

In addition, 40 LGTBQ youth will receive specialized counseling and mentoring services.

“These new funds will enable the Youth Homelessness Collaborative to expand the youth homeless system by 12%. That’s a great down-payment on addressing this problem. We have the opportunity to change the future history of young people through employment and training, education and social services all anchored by a safe place to live,” said Liz Hersh, Director of the Office of Homeless Services.

Noting the importance of engaging youth in expanding these services, Donald Jackson, Care Outreach Specialist at Action Wellness who has himself endured homelessness, said, “Youth need to be involved in every process in order to help homeless youth in the city. It’s so important for us to be a part of this.”

“The Coalition to End Youth Homelessness will provide a continuum of services for young people in Philadelphia,” said Thomas R. Harrington, President and CEO of Valley Youth House, one of the coalition members. “We’re excited to embark on this new journey together.”

The Office of Homeless services projects the following outcomes as a result of the coalition’s work:

  • 75 youth will live in stable housing;
  • 75 youth will establish permanent connections;
  • 75 youth will be employed;
  • 40 youth will be enrolled in an educational program;
  • 50 youth will access medical services;
  • 175 unduplicated youth will actively participate in housing and/or supportive services.

November 23, 2016

Mayor Jim Kenney Launches Effort to Make Philadelphia’s Shared Public Spaces More Enjoyable for All

PHILADELPHIA – The Office of Homeless Services today announced a new effort by Mayor Jim Kenney to crack down on panhandling, address chronic street homelessness and streamline outdoor meal services at the vast amount of shared public spaces throughout the city including transit stations, plazas and streets.

A public-private workgroup comprised of more than a dozen leaders from the business, hospitality and civic communities will partner with leaders in the Mayor’s administration to strategize and take action to ensure that public spaces in Philadelphia can be utilized safely and enjoyed by all.

“We all share our public spaces, which help make the city fun, lively and exciting but they can also become crowded, dirty, intimidating and unpleasant at times,” Mayor Kenney said. “This is an effort to bring our stakeholders outside of government to the table and take action as a formalized public-private collective to ensure that we can all enjoy our public spaces safely, comfortably and with dignity and respect.”

Deputy Managing Director Brian Abernathy and Philadelphia Convention & Visitors Bureau President and CEO Julie Coker Graham will co-chair the workgroup, which consists of four subcommittees each assigned to one of the following areas of action:

  • Establishing clear standards for behavior in shared public spaces together with the tools and engagement to support them as a code of conduct;
  • Strategizing and implementing real solutions to chronic street homelessness;
  • Improving access to indoor meals and ensuring dignity and safety to meals when served outdoors; and
  • Developing and implementing messaging, public information and communications around shared public spaces for businesses, residents and visitors alike.

Homeless Services Director Liz Hersh, who organized the workgroup on behalf of the Mayor, said the group will begin its duties in early December and intends to develop round-one action plans for all four focus areas by March 2017. “Given the growth and development in the city, our shared public spaces are being utilized much more fully and frequently,” Hersh said. “While this is certainly a good thing, we recognize that the greater volume of traffic necessitates revisiting rules of the road in the form of a code of conduct and robust service alternatives to ensure safety and dignity for us all.”

Nongovernment organizations participating in the workgroup include: Greater Philadelphia Chamber of Commerce, Greater Philadelphia Hotel Association, Pennsylvania Convention Center, Center City District, WAWA, Parkway Council, AthenianRazak LLC, the Parkway Foundation, Broad Street Ministry, Food Access Collaborative, Temple University, Avenue of the Arts, Project HOME, Bethesda Project, Building Owners and Managers Association, Chronic Homelessness Partnership and managers of the Metro Market.

Participating city government agencies include: Office of Homeless Services, Department of Behavioral Health and Intellectual disAbility Services, Philadelphia Police Department, Parks and Recreation, Department of Commerce, Mayor’s Office of Community Empowerment and Opportunity, and members of Philadelphia City Council.