Where To Turn

To HELP People Who Are HOMELESS

Philadelphia Homeless 24 hour Outreach Hotline
215-232-1984 or 1-877-222-1984

Project HOME Outreach Coordination Center
1515 Fairmount Avenue, Philadelphia, PA 19130
Mon, Tues, Thurs, Fri: 8am-4pm, Wed: 8am-2pm

Download the flyer Where To Turn

More food, health and human services visit http://211sepa.org/
or call 2-1-1 or 866-964-7922


BENEFITS ACCESS

BenePhilly
1515 Fairmount Avenue
215-320-6193
Mon-Wed: 9am-6pm;
Thurs-Fri: 9-5pm & every other Sat.
Walk-ins welcome
Food stamps, medical benefits & state benefits.
Walk-ins welcome.

Philly Restart
Philly Restart meets every Monday at 4 p.m. along the Ben Franklin Parkway at 19th Street (Northwest corner)
Vouchers for PennDOT ID or PA birth
certificate given with referral letter from shelter or
agency.
Meal served.

DAY/DROP-IN CENTERS

The Hub of Hope
1401 Arch Street
215-309-5225
Suburban Station Concourse – Lower Level
Mon-Fri: 7am-7pm; Sat 3pm- 7pm
Dinner: Fri and Sat 4pm-5:45pm
Medical: Tues, Wed 1pm-5pm; Thurs 9am-1pm
Coffee & snacks, case management,
recovery groups, showers/laundry, medical

Welcome Center
Lutheran Church o f the Holy Communion
2111 Sansom Street
215-567-3668
Fri: 12pm Lunch
12-4pm Activities

Philadelphia Recovery Community Center (PRCC)
1701 Lehigh Avenue
215-223-7700
Mon-Wed: 10am-6pm
Thurs-Fri: 11:30am-7:30pm
Group and individual recovery support services

A New Life Recovery Learning Center
3119 Spring Garden Street
267-507-3529
Mon-Sun: 7am-7pm
Recovery & peer support

The Well
2709 N. Broad Street, 1st floor,
267-507-3470
Office: Mon-Fri: 9am-5pm
Recovery & peer support groups/life & job coaching

MEN
St. John’s Hospice
1221 Race Street
215-563-7763
Mon-Fri (except 2nd Tues): 8:30am
Clothing and showers
(Monday for seniors, veterans, disabled only);
Lunch: Mon-Fri Noon-1pm
Case management Noon-2:30pm

DOMESTIC VIOLENCE

Philadelphia Domestic Violence Hotline
1-866-723-3014 or 1-866-SAFE-014
Emergency shelter, transitional housing, referral, and legal representation

Women Organized Against Rape (WOAR)
24-Hour Crisis Hotline: 215-985-3333
Advocacy, counseling, and education services

Women Against Abuse
Legal Center: 215-686-7082

EMERGENCY HOUSING

Families/Single Women Seeking Emergency Housing Services
Office of Homeless Services  (Homeless Services)

Appletree Family Center
INTAKE: Mon-Fri: 7-3pm
1430 Cherry Street
215-686-7150, 7151, or 7153

Families Only Emergency Housing After-Hours Services
(Homeless Services)

Red Shield Family Residence
INTAKE: Holidays & Weekends: After 3pm
715 N. Broad Street
215-787-2887

Single Women Only Emergency Housing After-Hours Services
(Homeless Services)

Gaudenzia’s House of Passage, Kirkbride Center
INTAKE: Holidays & Weekends: After 4pm
48th Street and Haverford Avenue (48th Street side entrance)
215-471-2017

Single Men Seeking Emergency Housing Services
(Homeless Services)

The Roosevelt Darby Center
INTAKE: Mon-Fri: 7-3pm
802 North Broad Street
215-685-3700

Single Men Emergency Housing After-Hours Services
(Homeless Services)

Station House
INTAKE: Daily: After 4pm
Holidays & Weekends: 24 hours
2601 N. Broad Street (rear entrance)
215-225-9230

Men
Sunday Breakfast Rescue Mission
Intake: Daily 7pm
302 N. 13th Street
215-922-6400

To report complaints about shelter,
transitional and permanent housing, and
rapid rehousing:

Office of Homeless Services
Participation Comment Line
802 N. Broad Street
215-686-7141

HIV/AIDS SERVICES

GET UP
3130 Kensington Avenue
215-888-2448
Mon-Fri: 9am-4pm
Free HIV/STI Testing

Philadelphia FIGHT Community Health Centers – Jonathan Lax Center
1233 Locust St., 4th floor
215-790-1788
Appointment Hours Mon-Fri: 9am-5pm
HIV primary medical care for adults

HUMAN TRAFFICKING

National Human Trafficking Resource Center
1-888-373-7888
Interpretation services available
Reporting, legal services, social services, referral

LEGAL SERVICES

Do you have a LEGAL problem or question? This Legal Help Flyer shows you many options on many situations. Also available in Legal Help Flyer in Spanish.

Chosen 300 West
3959 Lancaster Avenue
215-243-0300
Mon: 5 -7pm (By Appt) Expungement Services

Community Legal Services (CLS)
1424 Chestnut Street
215-981-3700
Walk-in Mon-Fri: 9am-12 pm
Landlord tenant housing
Mon-Thurs: 9am-11am

1410 W. Erie Avenue
215-227-2400
Walk-in: Mon, Wed, Fri: 9am-12pm
SSI Appeal & Utilities
Mon, Wed, Fri: 8:30am-12pm
clsphila.org/get-help

Homeless Advocacy Project (HAP)
215-523-9595 or 1-800-837-2672
Weekly free legal clinics in various locations.
www.homelessadvocacyproject.org

Tenant Legal Aid Referral Line
267-443-2500
Live 11am-7pm
Eviction prevention resources. Free legal advice
and representation for low-income tenants
www.phillytenant.org

LGBTQ SERVICES

Attic Youth Center (Ages 14-23)
255 S. 16th Street
215-545-4331
Mon & Tues: 11am-7pm
Wed & Fri: 1pm-8pm
HIV testing, individual counseling, social activities, and safe environment for youth

Mazzoni Center
809 Locust Street
215-563-0658
Mon & Tues: 9am-7pm
Wed-Fri: 9am-5pm
Medical care, counseling, HIV testing, trans health services, support groups

Mazzoni Center, Washington West Project
1201 Locust Street
215-985-9206
HIV walk-in testing
Mon-Fri: 9am-8:30pm; Sat: 1-4:30pm
STI walk-in testing
Tues: 1-6pm, Thurs: 6-8:30pm,
Fri: 2-5pm, Sat: 1-4pm

Trans-health Information Project (TIP)
149 W Susquehanna Avenue
267-457-3912
Toll free: 866-222-3871
Educational workshops, group support

MEDICAL EMERGENCY

Go to emergency room or call 911

MEDICAL NON-EMERGENCY

Stephen Klein Wellness Center, Project HOME
2144 Cecil B. Moore Avenue
215-320-6187
Mon-Fri: 9-4:30pm (appointments preferred)
Medical clinic, counselling, health insurance
enrollment (Bus options: 3, 33 and 61)

Fairmount Health Center
1412-22 Fairmount Avenue
215-235-9600
Mon-Fri: 8:30-5pm (walk-ins welcome)
Co-pays on sliding scale from $20 to $40

Fairmount Health Center-Our Brother’s Place
907 Hamilton Street
215-985-1600
Tues & Thurs: 9am-4pm
Thurs: 7-8:30pm

Mary Howard Health Center
125 S. 9th Street
215-592-4500
Appointment Hours Mon-Fri: 9:30-5:00pm
Walk-ins Mon-Thurs: 7am

House of Grace Catholic Worker Clinic
1813 East Hagert Street
215-423-0222
Tues: 9:30-11:30am, 4:30-6:30pm
Weds: 9:30-11:30am
Thurs: 4:30-6:30pm
Fri: 11:30am-1:30pm
Walk-in health clinic, showers

John Bell Health Center
1207 Chestnut St., 3rd floor
267-725-0252
Primary medical clinic for adults

Y-HEP Youth Health Center
1207 Chestnut St., 5th floor
215-344-1632
Primary medical care for youth (Ages 13-24)

 

MEALS

For a complete list click here.

MENTAL HEALTH SUPPORT

Suicide Hotline
1-800-273-TALK (8255)

Office of Behavioral Health Emergency and Information Line (24-hour Mental Health Delegate Line)
215-685-6440

Mercy Hospital of Philadelphia Crisis Response Center (CRC)
501 S. 54th Street
215-748-9525

Hall Mercer Crisis Response Center (CRC) – Pennsylvania Hospital
245 S. 8th Street
215-829-LIFE (5433) – Crisis Team

Mary Howard Health Center
125 S. 9th Street
215-592-4500
Walk-ins Mon & Tues: 6:30am-6:45am

To report complaints about mental health treatment:
Consumer Satisfaction Team
520 Delaware Avenue, 7th Floor
215-923-9627

SUBSTANCE ABUSE

Alcohol & Other Drug Information and Recovery Support Line (24-hour)
800-221-6333

To get a level of care assessment go to one of the following Crisis Response Centers (CRC) or Assessment Centers. If you have clients that need treatment for drug and alcohol addiction the CRCs can help. Here’s a great information flyer with a list of CRCs you can give to them.

Crisis Response Centers (CRC)

Friends Hospital Crisis Response Center (Northeast)
4641 Roosevelt Boulevard
Philadelphia, PA 19124
215-831-2600

Hall-Mercer Crisis Response Center
(Center City/South Philadelphia)
245 S 8th Street
Philadelphia, PA 19107
215-829-5433

Temple University/Episcopal Crisis Response Center (North Philadelphia)
100 East Lehigh Avenue
Philadelphia, PA 19125
215-707-2577

Mercy Hospital Crisis Response Center
(West Philadelphia)
5401 Cedar Avenue
Philadelphia, PA 19143
215-748-9525

Assessment Centers

Any Crisis Response Center plus:

Kensington Hospital
136 Diamond Street
215-426-8100

Addictions Assessment Center at Penn Presbyterian
3910 Powelton Ave, #510
215-662-8747

SYRINGE EXCHANGE

Prevention Point Philadelphia
2913 Kensington Avenue
215-634-5272
Mon-Thurs: 12pm-4:30pm
Fri: 12pm-3pm
HIV testing, drop-in center, street side health
project, safer use supplies on M-W-F, overdose and narcan training daily

VETERANS

National 24-Hour Hotline
for Veterans who are Homeless
(or At-Risk of Homelessness)

1-877-4AID-VET (824-3838)

The Perimeter (Veteran Services)
213-217 N. 4th Street (at Arch Street)
215-923-2600
Mon-Fri: 8:30-4:30pm
Showers, haircuts, food, clothing, laundry, counseling, shelter, transportation

YOUTH SERVICES

Covenant House Crisis Center
(Ages 21 & Under)

Crisis Center:
31-43 East Armat Street
215-951-5411
24-Hour Hotline
1-800-999-9999

Youth Emergency Services (YES)
Center for Runaway Youth (Ages 12-17)
24-Hour Hotline & Intake
1-800-371-SAFE (7233)

Valley Youth House
(Ages 12-21)

1500 Sansom Street #300A
215-925-3180
Street outreach and transitional housing (including LGBTQ)

PathWays PA
Basic Center Program
(Ages 14-17, female only)
5013 Hazel Avenue
215-397-4287
Services and housing

Connection Training Services
Youth Transition Center (Ages 14-17)
5738 Thomas Avenue
267-969-7272
Shelter, counseling, 24-hour intake

Forget Me Knot Youth Services (Ages 13-18)
2321 N Broad Street
215-223-3621
Services, Emergency Shelter (including LGBTQ)