Success Stories

2016 Winter Initiative

Our strategy for this year’s Winter Initiative was to target chronically street homeless individuals. We worked with our nonprofit partners to open four additional respite sites. Respite sites are smaller and focus on creating housing plans and case management. Here’s what we were able to do.

  • Services were provided for approximately 900 individuals
  • Thirteen percent (13%) increase in capacity
  • A majority of those served were male (85.5%); almost two-thirds were Black or African American, non Hispanic (65.8%)
  • Average age at entry 43 within a wide age range (19-69)
  • A lot of those served were placed into permanent supportive housing

One of our happiest success stories involves five women who moved into The Well, a facility for elderly women who are transitioning from homelessness to permanent supportive housing.

Homeless Services Launches a New Initiative!

The Landlord Partnership Initiative was launched on May 2nd. We are really excited about the potential of this partnership to create housing opportunities for those who are exiting homelessness. The Participants were enthusiastic, with one housing provider saying, “This program is way under-promoted!” More information can be found here.

Preventing Homelessness – The Heart of Success

Nancy Gilliam is Homeless Services’ Lead Trainer for HMIS. She’s a dynamic instructor and a great resource for all Homeless Services staff and its non-profit partners. She’s also one of Homeless Services’ biggest success stories. A few years ago, she and her family were thrown into a housing crisis when she lost her job. Nancy was able to get assistance through the City’s Homeless Prevention and Rapid Re-Housing Program. Read more here. Get more information about Prevention and Rapid-Re-Housing on our website.

Outley House Success Story

Robert Taylor was referred to Outley House Men’s Shelter in November 2016. It was his first shelter experience, which he attributed to a lack of income and inadequate employment. When he was admitted, Mr. Taylor was adamant about turning his situation around and regaining self-sufficiency. He made good use of all the resources provided during his shelter stay, and eventually began a rigorous vocational program at the AAA School of Trucking to obtain his Commercial Driving License.

Once he completed the program, Mr. Taylor took advantage of a great job placement opportunity and landed a full-time position in Atlanta. He will be “navigating the open road” as a Cross Country Truck driver. The icing on the cake is that the company who hired him paid for his moving expenses!

We wish Mr. Taylor success as he continues to thrive. His story inspires all of us.

Understanding Homelessness

 The issue of modern homelessness is broad and complex, affecting too many of our neighbors and communities. Understanding Homelessness is the result of a collaboration between planners, designers, and software developers combined with valuable insights from organizations that work every day with individuals and families experiencing homelessness. Dig into the site to explore causes, solutions, and data.

Housing for Youth Collaborative

The Housing for Youth Collaborative, an innovative collaboration between five youth serving organizations (Covenant House, Valley Youth House, Youth Services Inc, Attic Youth Center, and Pathways PA) was launched in fall 2016 out of funding from City Council and Homeless Services. The Collaboration has some exciting outcomes to report from its first few months:

Fifty-seven youth served in emergency housing from January to April 2017. Covenant House reports seeing a significant decrease in their turnaway rate for 18-21 single men and women since opening 25 new emergency housing beds;

Fourteen youth moved into Rapid Re-Housing units through the Valley Youth House PRIDE program, with an additional 17 young people pending move in;

Over 70 youth referred for supportive services offered by collaborative partners (which include counseling, workforce development, and emergency childcare services).

For more information about Homeless Services Youth Initiatives, visit here: